Changes & cancellationsUpdated 4 months ago
Can I change my order?
Our customer service team does our best to accommodate changes to your shipping address, size, or items within your order prior to shipping your items. While we make every effort to accommodate such changes, we cannot guarantee responsibility for alterations made prior to shipping. Once your items have been shipped, any returns or exchanges are subject to our established return policy. We are not responsible for orders shipped to the incorrect address due to an incorrect address being inputted at checkout. For any adjustments needed in your order, please promptly reach out to our customer service team as soon as possible.
Can I cancel my order?
For any order cancellation requests, please reach out to our customer service team as soon as possible. Once orders are shipped, they are subject to our established return policy.